Return & Repair Authorization

Product Registration Required

Please make sure you have activated your warranty before filling out the form below. To activate warranty, please register product at: InLightMedical.com/warranty-registration-form/

 

Questions Regarding Repairs

E-mail Service@InLightMedical.com.
Please provide your name, phone number and the RRA number generated from the Return & Repair Authorization form. This e-mail provides a digital date stamp to allow for tracking.

Out-Of-Warranty Repairs
Please see InLight Medical repair policy at:  InLightMedical.com/repairs

*Note: Products no longer available for purchase, may not be repairable. 

Troubleshooting
To troubleshoot any issues or for questions, contact:

Phone: 888-455-4116
E-mail: Service@InLightMedical.com

Please include serial number (if applicable) in the description


Purchase Date: (Please use 00/00/0000 for date format)

Address Line 1:

Address Line 2:

City:

State:

Zip:

Country:

Product Name & Model:

Controllers:
6 PORT
2 PORT

If you are returning/repairing individual Pads, please select the Pad (or Pads) you purchased, and if available, related serial number.

MITT PAD

PAINBUSTER RED/IR PAD
PAINBUSTER BLUE/IR PAD
FACEMASK 104 PAD
BOOT | 122 X SINGLE PAD – RED/IR
BOOT | 122 X DUAL PAD – RED/IR
LOCAL | 132 – BLUE PAD
LOCAL | 132 – RED PAD
LOCAL | 132 – TRILIGHT PAD
PAINBUSTER II | 180 – RED PAD
PAINBUSTER II | 180 – BLUE PAD
PAINBUSTER II | 180 – TRICOLORPAD PAD
T-PAD | 263 – RED
T-PAD | 263 – BLUE
BODY | 264 BLUE PAD
BODY | 264 RED PAD
BODY | 264 TRICOLOR PAD

ATTENTION: After clicking the submit button below, you will receive an e-mail with the return information you’ve entered. Please print the form provided in your confirmation e-mail and include it in your product return shipment. This is required and if the printed information is not included, there could be a significant delay in processing. Please note, proof of purchase or order number is required and must be included with your product return in order to be processed.