Frequently Asked Questions

FAQs: Polychromatic Light Therapy

Here are the answers to some of the most common questions about light therapy and InLight Medical systems, from light users just like you.

Q: What is light therapy?

A: Low level light therapy (LLLT) stimulates the process called: photobiomodulation (PBM).  PBM triggers the release of nitric oxide (NO)- the “miracle molecule” of the human body. Nitric oxide not only results in increased vasodilatation which brings increased healing oxygen and glucose to tissue, it also triggers various cellular processes to create health restoring and anti-inflammatory proteins. This vasodilation increases local circulation. Scientific effects of increased circulation include:

  • Cell stimulation that leads to pain relief and tissue healing
  • Improved muscle performance and mental clarity
  • Decreased swelling from injuries
  • Detoxifying effects

Q: What is the difference between red, blue and infrared light?

A: Every LED color has a different wavelength. Just as our cells know how to use different wavelengths from the sun our cells are built to absorb these 3 colors and use them each for different benefits.

  • Blue light  – Contains antimicrobial properties, making it useful for skin care and wound healing.
  • Red light – Triggers an increase in circulation.
  • Infrared light – Reaches deeper tissues like muscle, tendons and ligaments.
  • Various combinations of these three lights create the InLight Medical low level polychromatic light therapy system.

Q: What is ‘polychromatic’ light therapy?

A: Polychromatic light therapy is the simultaneous use of more than one light wavelength, or color. InLight Medical Systems™ use two or more light wavelengths in every pad.

Q: What does light therapy do to the body?

A: Polychromatic light therapy (the simultaneous application of 2 or more colors) triggers photobiomodulation, which increases circulation and stimulates the body’s natural healing processes.

Q: Why are there only three wavelengths used?

A: While the sun’s light is “full spectrum” and essential for life, the bulk of current medical research is focused on the wide range of wavelengths within the red, blue and infrared spectrums.

FAQs: Devices

Q: What are the difference between each program setting?

A: InLight controllers are designed with proprietary Progressive Multi-Pulse™ Technology, providing state of the art delivery of the polychromatic light. The automatic settings A, B, and C contain a diverse combination of the Progressive Multi-Pulse™ Technology frequencies, giving consumers the most advanced therapeutic benefit possible. Users simply alternate between the A, B and C settings to receive the highest benefit from the system.

Q: Is 7 the strongest setting?

A: No. The manual settings, 1 – 7, are simply different frequencies or rates of pulsing of light in cycles/seconds or Hertz. Each setting delivers the red, blue, and/or infrared light at different pulse rates, because studies suggest that different people and tissues respond to the pulsing of light differently.

Q: Why are there different pad shapes?

A:  InLight has listened to their customers and designed the flexible neoprene pads shape to fit body areas more comfortably.

Q: Why are some of the lights on InLight Medical devices dark?

A: The “dark” rows on InLight devices are the rows of infrared diodes. Infrared wavelengths are just outside of the human visible color spectrum.

Q: Are the pads safe to use on animals?

A: We have received stories and photos of customers using the devices on animals. LED light therapy has been shown to be effective for canine pain therapy, and for reliving pain and healing injuries in sport horses.

Q: Do I have to use a specific pad on a specific part of my body?

A: No. While some pads are designed to fit certain parts of the body better than others, any LED light therapy pad can be used on any part of the body.

Q: How long should I use my light pads?

A: The InLight Medical System controllers are built with an automatic shut-off timer for 20-minute applications. Application time varies from person to person, ranging from 20-minutes 3 times/week to daily to twice daily.

InLights’ unique Progressive Multi-Pulse™ Technology allows for multiple daily applications. We recommend not exceeding 60 minutes of application to an area in a 24-hour period.

Q: What is the difference between the MICRO controller and the 1/PORT controller?

A: The MICRO controller and 1/PORT controller both utilize the convenient, mobility-friendly MICRO controller housing case. The 1/PORT is designed for 1 pad application while the MICRO has 2 ports supporting 2 pad applications.

Q: How do I use the pads?

A: Using your system is as simple as placing the PLT pads light side-down against the skin of the target area and turning the controller on. Pads can be moved and repositioned during the 20-minute session as needed.

Q: How do I clean the pads?

A: You can use a disinfectant wipe to clean the LEDs and neoprene of the pad.  WE recommend you slip the pads into a clear plastic bag when applying to open wounds to prevent pad soiling with bodily fluids.   Many users clean the pad with a liquid cleanser; first spray the cleanser onto a paper towel and then use the paper towel to wipe down the pad. Never soak or submerge the pad.

Q: I have a 6/PORT controller. What does the “MUTE” button do?

A: The MUTE button enables you to chose between having a silent timer countdown or have a beeping to notify you of when the 20-minute session is complete.

FAQs: The Company

Q: How are ILM systems different than other light therapy systems?

A:  InLight Medical products have many features that set it light years (no pun intended) ahead of any other product on the market.

  1. InLight Medical has a 30 year history of manufacturing innovation and customer satisfaction.
  2. The InLight Medical devices are FDA-cleared, assuring efficacy and customer safety.
  3. Every InLight PLT therapy pad provides a polychromatic light application.
  4. In Light Medical’s proprietary Progressive Multi-Pulse™ Technology is unique in the industry, delivering the absolute best polychromatic therapeutic advantage.
  5. With over 30 years in the business, In Light Medical products have never caused reported harm or injury to its users.

FAQ: Sales

Q: How do I purchase a system?

A: For more information on purchasing an InLight Medical PLT system please visit our CONTACT US page to fill out an information request form or email us at info@ILWSystems.com with your location and contact information.  We will connect you with the closest distributor to your area.

FAQs: Warranty and Repair Information

Q: My device needs repair, is it under warranty?

A: You can read about our warranty and repair policy and information, and to fill out the Return and Repair Authorization form.

Q: What do I need to send in for a warranty/repair order?

A: We ask that you send your entire system in when doing a repair order so that we may diagnose the entire system for causes to your issue. Your shipment should include the pad(s), controller(s), and the power supply provided with each system.

Q: What is the return policy?

Please contact the dealer or distributor you purchased your system from.

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